:root{--bg:#f4f5f7;--card:#fff;--border:#d8dce3;--text:#1f2430;--muted:#6b7280;--primary:#2563eb;--danger:#dc2626}*{box-sizing:border-box}body{color:var(--text);background:var(--bg);margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}.page{min-height:100vh;padding:24px}.center{justify-content:center;align-items:center;display:flex}.card{background:var(--card);border:1px solid var(--border);border-radius:10px;flex-direction:column;gap:8px;width:100%;max-width:460px;padding:24px;display:flex}.card h2{margin:0 0 8px}label{color:var(--muted);margin-top:6px;font-size:12px;font-weight:600}input,select,textarea{border:1px solid var(--border);font:inherit;background:#fff;border-radius:6px;padding:8px 10px}textarea{resize:vertical}.btn{border:1px solid var(--border);cursor:pointer;font:inherit;background:#fff;border-radius:6px;padding:8px 12px}.btn:hover:not(:disabled){background:#f0f2f5}.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn:disabled{opacity:.55;cursor:not-allowed}.muted{color:var(--muted);font-size:13px}.error{color:var(--danger);margin:4px 0 0;font-size:13px}.link{color:var(--primary);cursor:pointer;font:inherit;background:0 0;border:none;padding:2px 6px;text-decoration:underline}.admin{flex-direction:column;min-height:100vh;display:flex}.topbar{border-bottom:1px solid var(--border);background:#fff;align-items:center;gap:10px;padding:12px 18px;display:flex}.spacer{flex:1}.lang-toggle{border:1px solid var(--border);border-radius:6px;display:inline-flex;overflow:hidden}.lang-btn{cursor:pointer;font:inherit;color:var(--muted);background:#fff;border:none;padding:4px 10px;font-size:12px;font-weight:600}.lang-btn.active{background:var(--primary);color:#fff}.tabs{gap:4px;padding:10px 18px 0;display:flex}.tab{border:1px solid var(--border);cursor:pointer;font:inherit;color:var(--muted);background:#eef0f3;border-bottom:none;border-radius:8px 8px 0 0;padding:8px 16px;font-weight:600}.tab.active{color:var(--text);background:#fff}.filters{align-items:center;gap:8px;padding:12px 18px;display:flex}.filters label{margin:0}.split{flex:1;grid-template-columns:1fr 460px;gap:0;min-height:0;display:grid}.list{border-collapse:collapse;background:#fff;align-self:start;width:100%}.list th,.list td{text-align:left;border-bottom:1px solid var(--border);padding:8px 12px;font-size:14px}.list tbody tr{cursor:pointer}.list tbody tr:hover{background:#f0f4ff}.list tr.sel{background:#e0e9ff}.badge{background:#e5e7eb;border-radius:999px;padding:2px 8px;font-size:12px}.badge.RECEIVED{background:#fef3c7}.badge.IN_PROGRESS{background:#dbeafe}.badge.DONE{background:#d1fae5}.detail{border-left:1px solid var(--border);background:#fff;flex-direction:column;gap:10px;padding:18px;display:flex;overflow:auto}.detail 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.01 260);--faint:oklch(72% .008 260);--st-recv:oklch(58% .16 25);--st-recv-bg:oklch(96% .03 25);--st-prog:oklch(62% .13 70);--st-prog-bg:oklch(96% .045 80);--st-done:oklch(58% .11 155);--st-done-bg:oklch(95% .04 155);--radius:12px;--radius-sm:9px;--shadow-card:0 1px 2px oklch(40% .02 260/.05), 0 1px 3px oklch(40% .02 260/.06);--shadow-pop:0 12px 40px oklch(30% .03 260/.16), 0 2px 10px oklch(30% .03 260/.08);--sidebar-w:232px}.admin-app *{box-sizing:border-box}.admin-app,.admin-app{height:100%;margin:0}.admin-app{color:var(--ink);background:var(--bg);letter-spacing:-.01em;-webkit-font-smoothing:antialiased;height:100%;font-family:Pretendard Variable,Pretendard,-apple-system,system-ui,sans-serif}.admin-app button{cursor:pointer;font-family:inherit}.admin-app ::selection{background:var(--accent-weak)}.admin-app svg.i{stroke:currentColor;fill:none;stroke-width:2px;stroke-linecap:round;stroke-linejoin:round;flex:none;width:16px;height:16px}.admin-app .app{flex-direction:column;height:100%;display:flex}.admin-app .topbar{background:var(--surface);border-bottom:1px solid var(--line);flex:none;align-items:center;gap:14px;height:58px;padding:0 20px;display:flex}.admin-app .brand{align-items:center;gap:10px;font-size:15px;font-weight:700;display:flex}.admin-app .logo{background:linear-gradient(150deg, var(--accent), color-mix(in oklch, var(--accent) 60%, #7aa0ff));color:#fff;border-radius:8px;place-items:center;width:28px;height:28px;font-size:14px;font-weight:800;display:grid;box-shadow:inset 0 1px #ffffff4d}.admin-app .brand .bt{white-space:nowrap;flex-direction:column;line-height:1.18;display:flex}.admin-app .brand small{color:var(--muted);letter-spacing:0;font-size:11px;font-weight:500}.admin-app .sp{flex:1}.admin-app .search{border:1px solid var(--line-strong);border-radius:var(--radius-sm);width:280px;height:34px;color:var(--ink);background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' 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.btn:hover{background:var(--surface-2);border-color:var(--muted)}.admin-app .btn:active{transform:translateY(1px)}.admin-app .btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.admin-app .btn.primary:hover{background:var(--accent-ink);border-color:var(--accent-ink)}.admin-app .btn.sm{height:30px;padding:0 11px;font-size:12.5px}.admin-app .badge{white-space:nowrap;border-radius:20px;align-items:center;gap:6px;padding:3px 10px 3px 8px;font-size:12px;font-weight:700;display:inline-flex}.admin-app .badge .bd{border-radius:50%;width:6px;height:6px}.admin-app .badge.RECEIVED{background:var(--st-recv-bg);color:var(--st-recv)}.admin-app .badge.RECEIVED .bd{background:var(--st-recv)}.admin-app .badge.IN_PROGRESS{background:var(--st-prog-bg);color:color-mix(in oklch, var(--st-prog) 80%, black)}.admin-app .badge.IN_PROGRESS .bd{background:var(--st-prog)}.admin-app .badge.DONE{background:var(--st-done-bg);color:var(--st-done)}.admin-app .badge.DONE .bd{background:var(--st-done)}.admin-app .chip{color:var(--ink-2);background:var(--surface-2);border:1px solid var(--line);white-space:nowrap;border-radius:20px;padding:2px 9px;font-size:12px;font-weight:600}.admin-app .chip.op{background:var(--accent-weaker);color:var(--accent-ink);border-color:#0000}.admin-app .clip{color:var(--faint);display:inline-flex}.admin-app .kpis{grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;display:grid}.admin-app .kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:15px 16px}.admin-app .kpi.attn{background:linear-gradient(180deg, var(--accent-weaker), var(--surface));border-color:color-mix(in oklch, var(--accent) 22%, var(--line))}.admin-app .kpi .kl{color:var(--muted);align-items:center;gap:7px;font-size:12.5px;font-weight:600;display:flex}.admin-app .kpi .kd{border-radius:50%;width:8px;height:8px}.admin-app .kpi 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var(--line);border-radius:50%;position:absolute;inset:19px}.admin-app .donut .dc{z-index:1;text-align:center;place-items:center;display:grid;position:absolute;inset:0}.admin-app .donut .dc b{letter-spacing:-.04em;font-size:26px;font-weight:800;line-height:1;display:block}.admin-app .donut .dc span{color:var(--muted);font-size:11px;font-weight:600}.admin-app .legend{flex-direction:column;flex:1;gap:11px;min-width:0;display:flex}.admin-app .lg{align-items:center;gap:9px;font-size:13px;display:flex}.admin-app .lg .ld{border-radius:3px;width:9px;height:9px}.admin-app .lg .ln{color:var(--ink-2);white-space:nowrap;font-weight:600}.admin-app .lg .lv{color:var(--ink);margin-left:auto;font-weight:700}.admin-app .lg .lp{color:var(--faint);text-align:right;width:38px;font-size:11.5px}.admin-app .hbars{flex-direction:column;gap:13px;display:flex}.admin-app .hbar{grid-template-columns:86px 1fr 34px;align-items:center;gap:11px;display:grid}.admin-app .hbar .hl{color:var(--ink-2);white-space:nowrap;text-overflow:ellipsis;font-size:12.5px;font-weight:600;overflow:hidden}.admin-app .hbar .ht{background:var(--surface-2);border-radius:20px;height:9px;overflow:hidden}.admin-app .hbar .hf{background:var(--accent);border-radius:20px;height:100%;transition:width .5s cubic-bezier(.2,.7,.3,1)}.admin-app .hbar .hv{color:var(--ink);text-align:right;font-variant-numeric:tabular-nums;font-size:12.5px;font-weight:700}.admin-app .chan{gap:10px;display:flex}.admin-app .chan .cbox{border:1px solid var(--line);background:var(--surface-2);border-radius:10px;flex:1;padding:14px}.admin-app .chan .cbox .cn{color:var(--muted);align-items:center;gap:7px;font-size:12.5px;font-weight:600;display:flex}.admin-app .chan .cbox .cv{letter-spacing:-.03em;margin-top:6px;font-size:24px;font-weight:800}.admin-app .chan .cbox .cv small{color:var(--faint);font-size:12px;font-weight:600}.admin-app .cta{background:linear-gradient(135deg, var(--accent), color-mix(in oklch, var(--accent) 70%, #6b8cff));color:#fff;border-radius:12px;align-items:center;gap:14px;margin-top:14px;padding:16px 18px;display:flex}.admin-app .cta .ct-t{font-size:14px;font-weight:700}.admin-app .cta .ct-s{opacity:.85;margin-top:2px;font-size:12px}.admin-app .cta .btn{color:#fff;background:#ffffff29;border-color:#ffffff40;margin-left:auto}.admin-app .cta .btn:hover{background:#ffffff42}.admin-app .rlist{flex-direction:column;display:flex}.admin-app .ritem{border-bottom:1px solid var(--line);align-items:center;gap:11px;padding:10px 0;font-size:13px;display:flex}.admin-app .ritem:last-child{border-bottom:0}.admin-app .ritem .rt{text-overflow:ellipsis;white-space:nowrap;min-width:0;color:var(--ink);flex:1;font-weight:600;overflow:hidden}.admin-app .ritem .rs{color:var(--faint);white-space:nowrap;font-size:11.5px}.admin-app .eyebrow{color:var(--accent);white-space:nowrap;align-items:center;gap:7px;margin-bottom:10px;font-size:12px;font-weight:700;display:inline-flex}.admin-app .hero{background:var(--surface);border:1px solid color-mix(in oklch, var(--accent) 24%, var(--line));box-shadow:var(--shadow-pop);border-radius:16px;margin-bottom:22px;padding:22px 24px;position:relative;overflow:hidden}.admin-app .hero:before{content:"";background:linear-gradient(90deg, var(--st-recv), var(--st-prog));height:4px;position:absolute;inset:0 0 auto}.admin-app .hero .htop{align-items:center;gap:8px;display:flex}.admin-app .hero .age{color:var(--st-recv);white-space:nowrap;margin-left:auto;font-size:12.5px;font-weight:700}.admin-app .hero .h-title{letter-spacing:-.03em;cursor:pointer;margin:12px 0;font-size:23px;font-weight:800;line-height:1.3}.admin-app .hero .h-title:hover{color:var(--accent-ink)}.admin-app .hmeta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;font-size:12.5px;display:flex}.admin-app .hmeta .sep{background:var(--line-strong);width:1px;height:11px}.admin-app .hmeta .mi{white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.admin-app .hero .h-body{color:var(--ink-2);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:14px;line-height:1.7;display:-webkit-box;overflow:hidden}.admin-app .hero .h-actions{flex-wrap:wrap;gap:9px;margin-top:18px;display:flex}.admin-app .qhead{align-items:center;gap:10px;margin:0 2px 10px;display:flex}.admin-app .qhead h3{white-space:nowrap;margin:0;font-size:15px;font-weight:700}.admin-app .qhead .mut{color:var(--muted);margin-left:auto;font-size:12.5px}.admin-app .qitem{background:var(--surface);border:1px solid var(--line);border-radius:11px;margin-bottom:8px;transition:border-color .15s,box-shadow .15s;overflow:hidden}.admin-app .qitem:hover{border-color:var(--line-strong)}.admin-app .qitem.open{border-color:color-mix(in oklch, var(--accent) 38%, var(--line));box-shadow:var(--shadow-card)}.admin-app .qrow{cursor:pointer;align-items:center;gap:12px;padding:12px 15px;transition:background 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.12s,background .12s;display:inline-flex}.admin-app .ftog:hover{border-color:var(--muted)}.admin-app .ftog .fd{border-radius:50%;flex:none;width:7px;height:7px}.admin-app .ftog .fcount{color:var(--muted);background:var(--surface-2);text-align:center;border-radius:20px;min-width:18px;padding:0 6px;font-size:11px;font-weight:700}.admin-app .ftog.off{opacity:.42;background:var(--surface-2)}.admin-app .fsel{border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);height:34px;color:var(--ink);appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238a8f9a' stroke-width='2.5' stroke-linecap='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-position:right 9px center;background-repeat:no-repeat;padding:0 30px 0 12px;font-size:13px;font-weight:600}.admin-app .fsel:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-weak);outline:none}.admin-app .rc2{color:var(--muted);white-space:nowrap;margin-left:auto;font-size:12.5px}.admin-app .rc2 b{color:var(--ink);font-weight:700}.admin-app .qrow .qs{color:var(--ink);white-space:nowrap;flex:none;width:92px;font-size:12px;font-weight:700}.admin-app .qrow .qt{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:13.5px;font-weight:600;overflow:hidden}.admin-app .qrow .qd{color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:12px}.admin-app .urg{white-space:nowrap;border-radius:20px;flex:none;padding:2px 9px;font-size:11.5px;font-weight:700}.admin-app .urg-legend{color:var(--muted);flex-wrap:wrap;gap:16px;margin:-4px 2px 14px;font-size:11.5px;display:flex}.admin-app .urg-legend span{white-space:nowrap;align-items:center;display:inline-flex}.admin-app .urg-legend i{border-radius:3px;width:9px;height:9px;margin-right:6px;display:inline-block}.admin-app .empty{text-align:center;color:var(--muted);padding:56px 20px;font-size:14px}.admin-app .empty .ei{width:42px;height:42px;color:var(--faint);margin:0 auto 12px}.admin-app .backdrop{z-index:40;opacity:0;background:oklch(30% .02 260/.32);animation:.15s forwards fade;position:fixed;inset:0}@keyframes fade{to{opacity:1}}.admin-app .drawer{background:var(--surface);z-index:41;width:560px;max-width:94vw;box-shadow:var(--shadow-pop);flex-direction:column;animation:.22s cubic-bezier(.2,.8,.2,1) forwards slide;display:flex;position:fixed;top:0;bottom:0;right:0;transform:translate(100%)}@keyframes slide{to{transform:translate(0)}}.admin-app .dr-bar{border-bottom:1px solid var(--line);flex:none;align-items:center;gap:10px;height:54px;padding:0 18px;display:flex}.admin-app .dr-bar .x{width:32px;height:32px;color:var(--muted);background:0 0;border:0;border-radius:8px;place-items:center;display:grid}.admin-app .dr-bar .x:hover{background:var(--surface-2)}.admin-app .dr-scroll{flex:1;padding:22px 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span{color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:5px;padding:2px 7px;font-family:ui-monospace,Menlo,monospace;font-size:10px}.admin-app .att-file{border:1px solid var(--line-strong);height:38px;color:var(--ink-2);border-radius:9px;align-items:center;gap:8px;padding:0 13px;font-size:13px;font-weight:600;display:inline-flex}.admin-app .att-file svg{color:var(--accent)}.admin-app .ctlbox{border:1px solid var(--line);background:var(--surface-2);border-radius:12px;flex-direction:column;gap:13px;margin-top:20px;padding:15px;display:flex}.admin-app .ctlrow{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.admin-app .ctlrow .lbl{color:var(--ink-2);flex:none;width:54px;font-size:12.5px;font-weight:700}.admin-app .sbtn{border-radius:var(--radius-sm);border:1px solid var(--line-strong);background:var(--surface);height:34px;color:var(--ink-2);white-space:nowrap;align-items:center;gap:7px;padding:0 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button:first-child{border-left:0}.admin-app .seg button.on{background:var(--accent-weak);color:var(--accent-ink)}.admin-app .notes{margin-top:22px}.admin-app .notes-h{white-space:nowrap;align-items:center;gap:8px;margin-bottom:12px;font-size:14px;font-weight:700;display:flex}.admin-app .notes-h .cnt{color:var(--muted);background:var(--surface-2);border:1px solid var(--line);border-radius:20px;padding:1px 8px;font-size:11.5px;font-weight:700}.admin-app .note{border-bottom:1px dashed var(--line);gap:11px;padding:12px 0;display:flex}.admin-app .note .ntag{border-radius:6px;flex:none;height:fit-content;padding:3px 8px;font-size:10.5px;font-weight:700}.admin-app .note.MEMO .ntag{color:oklch(50% .04 285);background:oklch(95% .01 280)}.admin-app .note.REPLY .ntag{background:var(--accent-weak);color:var(--accent-ink)}.admin-app .note .nb{color:var(--ink);font-size:13.5px;line-height:1.55}.admin-app .note .nf{color:var(--faint);margin-top:4px;font-size:11.5px}.admin-app .noteform{gap:8px;margin-top:13px;display:flex}.admin-app .noteform select{border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);height:auto;color:var(--ink-2);align-self:stretch;padding:0 9px;font-size:12.5px;font-weight:600}.admin-app .noteform textarea{resize:vertical;border:1px solid var(--line-strong);border-radius:var(--radius-sm);min-height:42px;max-height:110px;color:var(--ink);flex:1;padding:9px 12px;font-family:inherit;font-size:13.5px;line-height:1.5}.admin-app .noteform textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-weak);outline:none}@media (width<=1080px){.admin-app .kpis{grid-template-columns:repeat(2,1fr)}.admin-app .grid2{grid-template-columns:1fr}}.admin-app .att-ph.att-img{cursor:pointer;background-position:50%;background-size:cover;border-style:solid}.admin-app{height:100dvh;min-height:100vh;overflow:hidden}.admin-app .lang-toggle{border:1px solid var(--line-strong);border-radius:var(--radius-sm);flex:none;height:34px;display:inline-flex;overflow:hidden}.admin-app .lang-btn{background:var(--surface);color:var(--muted);border:none;padding:0 11px;font-size:12px;font-weight:700}.admin-app .lang-btn:hover{background:var(--surface-2)}.admin-app .lang-btn.active{background:var(--accent);color:#fff}.admin-app .pop-wrap{position:relative}.admin-app .pop-back{z-index:30;position:fixed;inset:0}.admin-app .pop{z-index:40;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);width:330px;box-shadow:var(--shadow-pop);position:absolute;top:calc(100% + 8px);right:0;overflow:hidden}.admin-app .pop-h{border-bottom:1px solid var(--line);align-items:center;gap:8px;padding:12px 14px;font-size:13px;font-weight:700;display:flex}.admin-app .pop-h .cnt{background:var(--st-recv-bg);color:var(--st-recv);border-radius:999px;padding:1px 8px;font-size:11px}.admin-app .pop-empty{text-align:center;color:var(--faint);padding:22px 14px;font-size:13px}.admin-app .pop-item{cursor:pointer;border-bottom:1px solid var(--line);grid-template-columns:auto 1fr auto;align-items:center;gap:9px;padding:10px 14px;display:grid}.admin-app .pop-item:last-child{border-bottom:none}.admin-app .pop-item:hover{background:var(--surface-2)}.admin-app .pop-item .pi-site{color:var(--accent-ink);background:var(--accent-weak);white-space:nowrap;border-radius:5px;padding:1px 6px;font-size:11px}.admin-app .pop-item .pi-title{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:13px;overflow:hidden}.admin-app .pop-item .pi-time{color:var(--faint);white-space:nowrap;font-size:11px}.admin-app .pop.menu{width:230px}.admin-app .menu-user{color:var(--muted);border-bottom:1px solid var(--line);word-break:break-all;padding:12px 14px;font-size:12.5px}.admin-app .menu-item{text-align:left;background:var(--surface);width:100%;color:var(--ink);border:none;padding:11px 14px;font-size:13px;font-weight:600;display:block}.admin-app .menu-item:hover{background:var(--surface-2)}.admin-app .mention-row{flex-wrap:wrap;align-items:center;gap:6px;margin-top:8px;display:flex}.admin-app .mention-row .lbl{color:var(--muted);font-size:12px;font-weight:600}.admin-app .mention-input{border:1px solid var(--line-strong);background:var(--surface);border-radius:7px;flex:1;min-width:120px;height:30px;padding:0 9px;font-size:12.5px}.admin-app .mchip{background:var(--accent-weak);color:var(--accent-ink);border-radius:999px;align-items:center;gap:4px;padding:2px 9px;font-size:12px;font-weight:600;display:inline-flex}.admin-app .mchip.rm{cursor:pointer}.admin-app .mlist{flex-wrap:wrap;gap:5px;margin:4px 0;display:flex}.admin-app .hamburger,.admin-app .side-back{display:none}@media (width<=860px){.admin-app .hamburger{display:grid}.admin-app .topbar{gap:8px;padding:0 12px}.admin-app .brand .bt{display:none}.admin-app .search{flex:1;width:auto;min-width:0}.admin-app .side{z-index:60;width:258px;box-shadow:var(--shadow-pop);transition:transform .22s cubic-bezier(.22,1,.36,1);position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.admin-app .side.open{transform:none}.admin-app .side-back{z-index:55;background:#01040966;display:block;position:fixed;inset:0}.admin-app .wrap{padding:16px 14px 36px}.admin-app .kpis{grid-template-columns:repeat(2,1fr);gap:10px}.admin-app .phead{flex-direction:column;align-items:flex-start;gap:4px}.admin-app .phead p{white-space:normal}.admin-app .phead .when{margin-left:0}.admin-app .pop{width:min(330px,100vw - 24px)}.admin-app .qrow{gap:8px;padding:11px 13px}.admin-app .qrow .qs{text-overflow:ellipsis;width:auto;max-width:84px;overflow:hidden}.admin-app .qx-inner{padding:2px 12px 16px}}@media (width<=520px){.admin-app .search,.admin-app .qrow .qd{display:none}}
